Credits & Pro Connect

Credits are the metered currency that powers Pitch N Hire’s automation features — resume parsing, bulk data imports, assessment evaluation, and AI generation all draw from your credit balance. Your live balance is always visible in the top bar, and a full, itemised history lives under Account & Billing. Pro Connect is the quick-access button pinned to the bottom of the left sidebar.

Where to find it

Your credit balance is shown in the top bar of every page. For the full ledger, open Settings → Account & Billing, then the Credits tab — or go directly to app.pitchnhire.com/account?submenu=credits. Pro Connect is the dark button at the bottom of the left sidebar.

Overview

The Credits tab (within Account & Billing) shows your Available Credits at the top — a large balance with a Buy Credits button — described as being “used for resume parsing, job imports, and automation.” Below is a dated table of every transaction with Date, Type (e.g. a red Debit badge), Credits (the amount, shown in red for deductions), and a Description explaining what consumed them.

Key features

• Live balance in the top bar — your current credits are always visible on every screen.
• Available Credits panel — a clear total with a Buy Credits action to top up.
• Full credit history — a dated, itemised ledger of every debit and its description.
• Transaction detail — each entry shows Date, Type, the credit amount, and a plain-language description.
• Pro Connect — a pinned sidebar button for quick access to expert/connect features.

What consumes credits

Based on the credit history, credits are debited by automation-driven actions such as:

• Resume parsing — including bulk resume parsing.
• Data imports — e.g. “Import Data From CSV”.
• Assessment evaluation — e.g. “Assessment Evaluated Successfully”.
• AI generation — e.g. generating MCQs or coding questions for assessments.

Each action records its own debit row so you can see exactly where credits go.

Step-by-step

1. Check your balance

Glance at the top bar on any page to see your current credit balance at a glance.

2. Review your credit history

Open Settings → Account & Billing → Credits. Read down the table to see each dated transaction, its Type, the Credits amount deducted, and a Description of the action that used them.

3. Top up credits

Click Buy Credits in the Available Credits panel to purchase more when your balance runs low.

4. Use Pro Connect

Click the Pro Connect button pinned at the bottom of the left sidebar to access its connect features whenever you need them.

Tips

Tip

Check the credit history before running large batch operations like a CSV import or bulk resume parse — these consume more credits than single actions, so you can top up first and avoid interruptions mid-import.

Tip

The Description column is the fastest way to audit spend. If your balance drops unexpectedly, scan recent rows to see which automation (parsing, imports, or AI generation) accounted for it.

Common issues & fixes

Caution

An automation feature stops working. Resume parsing, imports, assessment evaluation and AI generation all require available credits. If you’ve run out, the action won’t complete — use Buy Credits to top up, then retry.

• Balance looks lower than expected — open the Credits tab and review recent Debit rows; bulk operations and AI generation each debit separately.
• You can’t see the Credits tab — Account & Billing requires the company-edit permission. Ask your admin to grant access under Settings → User Roles.
• Buy Credits doesn’t open — make sure pop-ups aren’t blocked and that your billing details are set under Account & Billing.