Inbox

The Inbox brings your connected email account directly into Pitch N Hire, so you can read, send, and track candidate conversations without switching tabs. Connect a provider such as Outlook, compose new messages, and keep every candidate thread alongside the rest of your hiring workflow.

Where to find it

Open the left sidebar and choose Communication → Inbox. URL: app.pitchnhire.com/mail-box

Overview

The Inbox is a full email client built into the recruiter workspace. The left column shows your connected account (for example, Outlook) with a prominent Compose button and the standard mail folders. The main panel lists messages, and a filter at the top lets you switch between All and Unread.

Key features

• Connected email account — Link a provider (such as Outlook) so your real mailbox loads inside Pitch N Hire.
• Compose — Start a new email from the Compose button in the left column.
• Mail folders — Quick access to Inbox, Sent, Drafts, Starred, Spam, and Trash.
• All / Unread filter — Toggle between every message and only those you haven’t read yet.
• Folder search — A search box above the folders helps you narrow down conversations.
• Message list — Each row shows the sender, subject, a preview snippet, and the timestamp, so you can scan threads quickly.
• Threaded conversations — Related replies are grouped together so candidate exchanges stay in context.

Step-by-step

1. Go to Communication → Inbox in the left sidebar.
2. If prompted, connect your email account (for example, Outlook) so messages sync into the Inbox.
3. Use the All / Unread filter at the top to focus on new candidate replies.
4. Click any message in the list to open the full thread.
5. To start a new message, click Compose, fill in the recipient, subject, and body, then send.
6. Reply directly within a thread to keep the candidate conversation in one place.
7. Switch folders (Sent, Drafts, Starred, and so on) to find or revisit messages.

Tips

Tip

Use Starred to flag high-priority candidate threads you need to follow up on, then return to them quickly without searching.

Tip

Pair the Inbox with Email Templates so common outreach (interview invites, rejections, follow-ups) can be reused instead of rewritten each time.

Common issues & fixes

• Messages aren’t loading — Confirm your email account is connected and reconnect the provider (Outlook) if the sync appears stale.
• Can’t send a message — Make sure the recipient address is valid and your connected account still has permission to send.
• A reply is missing — Check the Spam and Trash folders, and switch the filter to All in case it was already marked read.
• Wrong account showing — Verify the connected account selector at the top of the left column points to the mailbox you expect.